FAQ

• How do I Save on my Electricity Bill?
• Energy Saving Tips for Businesses
• Tree Trimming

Bill Payments

• Payment Options
• Disconnection for Non-Payment
• Online Payment Options

General Outage Information

• Planned Outages
• Power Outages

Doing Business With Us

• Contact Us

Electrical Safety

• Indoor Electrical Safety
• Are You Storm Ready?
• Are You A Safe Flyer ?

Connecting Electricity Service

• What Do I Need to Apply for Service?
• Moving In/Moving Out
• Metering and Installations
• Temporary Electricity Service
• Terms and Conditions of Service

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Online Service Options

• E-Billing
• My BLPC Account

Rates and Service Charges

• Service Charges
• Domestic Tariff
• Rates and Tariffs for Business Services
• The Fuel Clause Adjustment
• The General Service Tariff

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Understanding You Electricity Bill

• Estimating Your Bill
• Understanding Your Bill for Residential Customers

Damage Claims and Power Quality

• Damage to Customer Equipment
• Protecting Your Equipment
• Types of Surge Protection

Reports

• Standards of Service
• Reporting Poles, Streetlights &Tree Trimming
• Making a Report

Renewable Grid Interconnection

• Applying for Interconnection to the Grid
• Billing Under the Renewable Energy Rider
• Understanding Your Renewable Energy Contract
• The Grid Code